Frequently Asked Questions

We supply fully serviced commercial coffee machines on a rental basis, so there is no large upfront cost for your business. We handle delivery, installation, training and ongoing maintenance as part of your agreement, allowing you to focus on serving great coffee to your customers.

Every rental contract includes the machine, professional installation, full staff training and ongoing technical support. Routine servicing and maintenance are covered as standard, and you have access to our 24/7 WhatsApp support line for any issues that arise.

Our standard rental agreements run for 36 months, which gives your business the best value and ensures consistent machine performance throughout the contract. We also offer flexible terms for businesses with different requirements, so please get in touch to discuss your needs.

We supply a full range of commercial coffee machines including bean-to-cup, traditional espresso, filter brewers and bulk-brew systems. We work with leading manufacturers to match the right machine to your venue type, daily volume and budget.

Yes, we provide short-term coffee machine hire for conferences, exhibitions, sporting events and corporate functions across the Midlands. Our event packages include delivery, setup, consumables and collection, so everything is taken care of for you.

We cover the entire Midlands region including Coventry, Birmingham, Leicester, Warwickshire, the West Midlands and surrounding counties. See our full service areas page for more detail, or get in touch and we will let you know if we can support your location.

In most cases, we can complete a site survey and have your machine installed within 5 to 10 working days. For urgent requirements or event hire, we offer faster turnaround times to make sure you are up and running when you need to be.

All rental contracts include full maintenance and breakdown cover. You can reach us 24/7 via our WhatsApp support line, and we aim to resolve most issues within 24 hours. If a machine cannot be repaired on-site, we will provide a temporary replacement to keep your operation running.

Yes, every rental package includes comprehensive staff training on machine operation, drink preparation and basic maintenance. We tailor the training to your team and venue, and we are happy to return for refresher sessions whenever your staff changes.

We supply a complete range of coffee beans, ground coffee, syrups, milk alternatives, cups, lids and ancillary products. Our supply service means you can source everything from a single supplier, simplifying your ordering and ensuring consistent quality.

Absolutely. We offer bespoke trade pricing based on your volume, number of sites and product requirements. Once your account is set up, your dedicated pricing is applied automatically to every order through our trade portal.

Hotels and hospitality clients can order through existing procurement systems, our online trade portal, by email or via WhatsApp. We offer scheduled deliveries to suit your operation, and most orders placed before midday are dispatched for next-day delivery across the Midlands.

Yes, we supply fully equipped mobile coffee carts for stadiums, exhibitions, hotel lobbies and corporate events. Each cart comes ready to serve with a commercial machine, grinder, consumables and branding options to suit your venue.

As a Midlands-based independent supplier, we offer a level of personal service that national companies simply cannot match. You deal directly with our team from day one, and we pride ourselves on fast response times, flexible contracts and a genuine understanding of your business.

Getting started is simple. Contact us by phone, email or WhatsApp and we will arrange a free site survey to understand your requirements. From there, we will recommend the right machine and package, and have you up and running within days.